• 300/2, Ivarnadu, Sullia Taluk Dakshina Kannada District

Terms and Conditions

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Terms and Conditions

  1. Membership Validity: Membership is valid until from March 2025 to September 2027.

  2. Membership Type: Membership is exclusive to registered members. Others will be considered as member guests.

  3. Membership Value: ₹5000/-, which includes a credit of ₹2500/- for room bookings only.

  4. GST: Applicable on the base tariff of booked rooms, payable at the time of booking.

  5. Room Booking: Subject to availability. Cancellation charges apply after booking, equivalent to the booked room rate.

  6. Food Discounts: Members receive a 15% discount on food (excluding beverages). Discounts applicable without room bookings.

  7. Guest Room Bookings: Rooms for member guests can be booked at a 15% discount.

  8. Post-Membership Discounts: Members can book rooms at a 20% discount even after the membership amount is completely utilised.

  9. Use of Facilities: Members are entitled to use the facilities provided by the membership dashboard in accordance with the rules and regulations set forth by the management.

  10. Liability: The membership shall not be liable for any damages, losses, or injuries incurred by members or their guests while using the facilities or services, except where such liability cannot be excluded under applicable law.

  11. Privacy Policy: The membership will collect and process personal information of members in accordance with its Privacy Policy, which can be accessed on the dashboard's website or upon request.

  12. Modification of Terms: The management reserves the right to modify these terms and conditions at any time. Members will be notified of any changes, and continued use of the dashboard's services after notification constitutes acceptance of the modified terms.

  13. Communication: All official communications to members will be sent via email/whatsapp or posted on the dashboard's website.

  14. Force Majeure: The company/resort management shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or natural disasters.

  15. Entire Agreement: These terms and conditions constitute the entire agreement between the member and the membership regarding their membership and supersede all prior agreements and understandings.

  16. Severability: If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Cancellation and Refund Policy

  1. Cancellation Period: Members can opt for cancellation from the date of enrollment until September 2025. After this date, cancellations are not possible.

  2. Cancellation Charges: A cancellation charge of ₹400/- per Membership will apply. ₹2100/- will be refunded to the registered account or linked mobile account.

  3. Completion of Membership: After cancellation, the membership is terminated, and the member is no longer eligible for any benefits.

  4. No Partial Cancellation: Membership cannot be canceled once used, even before the specified date.

  5. Cancellation Process: Send a cancellation request via message; no questions will be asked before processing the refund.

  6. Refund Timeline: Refunds will be processed within one week after acknowledgment.

  7. Exceptions to Refund: Refunds may not be applicable in cases where the membership benefits have been substantially utilized or if the cancellation request is made after the specified deadline.

  8. Refund Method: Refunds will be issued through the original payment method or via bank transfer to the registered account.

  9. Responsibility: The organization is not liable for any delays in refund processing due to unforeseen circumstances or technical issues beyond its control.

  10. Policy Acceptance: By enrolling in the membership, members acknowledge and accept the terms of the cancellation and refund policy.

  11. Contact Information Update: Members are responsible for ensuring their contact information is accurate and up-to-date to facilitate smooth communication regarding cancellations.

  12. Customer Support: For any clarifications, contact customer care at care@csle.in or call 7899185425.

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